Warranty & Repair Service Center

Warranty Policy

Last updated: December 4, 2025

At KHM Megatools Corp., we stand behind the quality and authenticity of the products we sell. This Warranty Policy explains coverage, limitations, and the process for warranty claims. All items purchased from our store carry their respective official brand warranties, supported by authorized service centers nationwide.

Warranty Coverage
• All products purchased from KHM Megatools Corp. include their respective brand warranties (varies per brand).
• Warranty covers manufacturing defects, faulty materials, or workmanship issues.
• If a product fails under normal use during the warranty period, the respective brand may repair, replace, or service the item based on their terms.
• KHM Megatools Corp. assists customers in locating and coordinating with the correct service center.

What Is Not Covered
This warranty does not apply to:
• Damage caused by misuse, improper handling, accidents, drops, or water damage
• Unauthorized repairs, modifications, or tampering
• Normal wear and tear (e.g., carbon brushes, switches, consumables) unless specified that it is included
• Products used outside their intended purpose
• Items purchased from unauthorized sellers or marketplaces
• Lost, defaced, or illegible serial numbers

Important Requirement: Proof of Purchase
To claim warranty:
• Original receipt is REQUIRED.
No receipt means no warranty.

How to File a Warranty Claim
1. Contact Us
Email: support@khmtools.com.ph with your order number, complete name, product details, and issue description.

2. Provide Evidence
We may request photos or videos to help verify the defect before referral to the service center.

3. Return or Service Center Visit
Depending on the brand, you may bring the item to an authorized service center or ship it to the designated location.

4. Evaluation & Resolution
Once inspected, your item will be repaired, replaced, or processed under the brand’s official warranty terms.

Warranty Period
• Warranty period begins on the date of purchase/delivery.
• Replacement items follow the remainder of the original warranty period.
• Warranty periods vary per brand (listed below).

Legal Rights
This warranty is provided in addition to applicable consumer rights under Philippine law. It does not limit your protection under the Consumer Act of the Philippines.

Customer Support / Follow ups
For tracking or follow-up of warranty repairs, please contact:
Email: support@khmtools.com.ph

OFFICIAL BRAND WARRANTY LIST & AUTHORIZED SERVICE CENTERS

We will help direct you to the correct service centers for your brand. Please present your receipt.

Brand	Warranty Period	Authorized Service Center
Bosch Professional	1 Year Parts & Service Warranty *Starts Jan. 31,2023	Binondo: 1054 Reina Regente Cor. Recto Ave. Manila (02) 2474380 / 2474850 / 244734041-47 Quezon City: Unit A, 20 D. Tuazon, Brgy. Don Manuel 0927-078-4408 / 0917-173-6636 Makati: G/F WC Bldg. 2438 Belarmino St., Bangkal (02) 7387406 / 510 1651
Montana	1 Year Service Warranty	#668 T. Santiago St. Lingunan, Valenzuela City 0917 517 2796
Deli	1 Year Limited Parts & Service Warranty	314 Dasmariñas St., Binondo, Manila 0917 150 6564
Dremel	6 Months Parts & Service Warranty	Bring to any Bosch Service Center
Makita Professional / MT Series	3.5 Years Limited Warranty – Pro & Industrial 2 Years One-Time Replacement – Batteries/Charger 2 Years Limited Warranty – MT Series, CXT, etc. 1 Year Replacement – Lights & Measuring tools	Manila: 315 Dasmariñas St., Binondo (02) 243-1159 to 64
Dewalt Power Tools	3 Year Limited Warranty	Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong (02) 8533 9786 / (02) 8299 3772 / 1-800-1322-0127
Milwaukee Professional	6 Months Parts & Service Warranty	22 Timog Ave, Diliman, Quezon City (02) 355-7777
Kress Elektrowerkzeuge	6 Months Parts & Service Warranty	#8 Don Manuel Street, Kaingin Rd., Balintawak, Quezon City 0956 014 6378
Crown	Lifetime Service Warranty	254 G. Araneta Ave., Brgy. Masambong, Quezon City (02) 8661 5421 / 8664-8905
MPT Tools	6 Months Limited Parts & Service Warranty	357 Rose St., Brgy. 161, Reparo Baesa, Caloocan City 0917-884-2017
DCA Professional	6 Months Parts Warranty Lifetime Service Warranty	911 G. Araneta Ave., cor. P. Florentino St., Quezon City (02) 8740 9296
Ken Professional	6 Months Limited Parts & Service Warranty (Limited – specific conditions apply)	22 Timog Ave, Diliman, Quezon City (02) 355-7777
Dartek	1 Year Service Warranty	#8 Don Manuel Street, Kaingin Rd., Balintawak, QC 0956 014 6378
Zekoki	3 Months Service Warranty	22 Timog Ave, Diliman, Quezon City (02) 355-7777
JC Kawasaki	Lifetime Service Warranty	Bring to Authorized Dealer for Warranty & Repair
Greenfield	6 Months Service Warranty	1424 Coher Center, Quezon Ave., Quezon City Tel: 8709-9041
Hoyoma	Lifetime Service Warranty	Bring to Authorized Dealer for Warranty & Repair
Mailtank	6 Months Service Warranty	Bring to Authorized Dealer
Total Tools	1 Year Service Warranty	543 Tomas Mapua St., Sta. Cruz, Manila Landline: 02-242-1346 Cellphone: +63 917 817 5157
Ingco Tools	6 Months Limited Warranty	#2 D. Arellano St., Bagong Barrio, Caloocan City Tel: 7002-3394 Email: ingcocares@ingco.com.ph Spare Parts: 0917 625 2286 Messenger: IngcoService5
JR Kawasaki	3 Months Service Warranty	420 Del Monte St., Brgy. Sienna, Quezon City 09559 844 403
Hokage	6 Months Service Warranty	Bring to Authorized Dealer
Hitronic	6 Months Service Warranty	Bring to Authorized Dealer
Powerhouse	Powertools – 6 Months Welding – 3 Months Generators – 1 Month Industrial – 3 Months	Manila SC: 2712 Jose Abad Santos Ave., Tondo 0966 555 7777 / 0905 034 0301 / 0965 052 7521 Full List Here
Powerplus	1 Year Service Warranty	2712 Jose Abad Santos Ave., Tondo, Manila 0966 555 7777 / 0905 034 0301 / 0965 052 7521
Riland	6 Months Service Warranty	Bring to Authorized Dealer
Rilon	6 Months Service Warranty	Bring to Authorized Dealer
Showfou	3 Months Service Warranty	911 G. Araneta Ave., P. Florentino St., QC (02) 8740 9296
Shibaru	Lifetime Service Warranty	911 G. Araneta Ave., P. Florentino St., QC (02) 8740 9296
Stanley	2 Year Limited Warranty	Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong (02) 8533 9786 / (02) 8299 3772 / 1-800-1322-0127
Shinsetsu	6 Months Service Warranty	Metro Manila: 9422 Urma Drive, Airport Village, Parañaque City (02) 8838-5551 / 8851-5851 0925 525 7685 / 0919 081 9594 / 0917 708 3819 Cebu: #37 Rafael Espina St., Banilad (32) 238-0630 / 0998 849 8881 Davao: Door 1-2 JNL Bldg., Cabantian (82) 224-5748 / 0932 854 8134 / 0925 803 3843
Worx	6 Months Parts Warranty	#8 Don Manuel Street, Kaingin Rd., Balintawak, QC 0956 014 6378
Wadfow	6 Months Service Warranty	130-A 6th Street, 7th Ave., Grace Park East, Caloocan 0917 625 2286 / 0919 078 0019 / 7002-3394
Yamato	DC Type: 6 Months Service Warranty AC Type: 3 Months Service Warranty	Bring to Authorized Dealer for Warranty & Repair