Warranty & Repair Service Center
Warranty Policy
Last updated: December 4, 2025
At KHM Megatools Corp., we stand behind the quality and authenticity of the products we sell. This Warranty Policy explains coverage, limitations, and the process for warranty claims. All items purchased from our store carry their respective official brand warranties, supported by authorized service centers nationwide.
Warranty Coverage
• All products purchased from KHM Megatools Corp. include their respective brand warranties (varies per brand).
• Warranty covers manufacturing defects, faulty materials, or workmanship issues.
• If a product fails under normal use during the warranty period, the respective brand may repair, replace, or service the item based on their terms.
• KHM Megatools Corp. assists customers in locating and coordinating with the correct service center.
What Is Not Covered
This warranty does not apply to:
• Damage caused by misuse, improper handling, accidents, drops, or water damage
• Unauthorized repairs, modifications, or tampering
• Normal wear and tear (e.g., carbon brushes, switches, consumables) unless specified that it is included
• Products used outside their intended purpose
• Items purchased from unauthorized sellers or marketplaces
• Lost, defaced, or illegible serial numbers
Important Requirement: Proof of Purchase
To claim warranty:
• Original receipt is REQUIRED.
No receipt means no warranty.
How to File a Warranty Claim
1. Contact Us
Email: support@khmtools.com.ph with your order number, complete name, product details, and issue description.
2. Provide Evidence
We may request photos or videos to help verify the defect before referral to the service center.
3. Return or Service Center Visit
Depending on the brand, you may bring the item to an authorized service center or ship it to the designated location.
4. Evaluation & Resolution
Once inspected, your item will be repaired, replaced, or processed under the brand’s official warranty terms.
Warranty Period
• Warranty period begins on the date of purchase/delivery.
• Replacement items follow the remainder of the original warranty period.
• Warranty periods vary per brand (listed below).
Legal Rights
This warranty is provided in addition to applicable consumer rights under Philippine law. It does not limit your protection under the Consumer Act of the Philippines.
Customer Support / Follow ups
For tracking or follow-up of warranty repairs, please contact:
Email: support@khmtools.com.ph
OFFICIAL BRAND WARRANTY LIST & AUTHORIZED SERVICE CENTERS
We will help direct you to the correct service centers for your brand. Please present your receipt.
| Brand | Warranty Period | Authorized Service Center |
Bosch Professional
|
1 Year Parts & Service Warranty *Starts Jan. 31,2023 |
Binondo: 1054 Reina Regente Cor. Recto Ave. Manila (02) 247 4380 / 247 4850 / 244 73 4041-47 Quezon City: Unit A, 20 D. Tuazon, Brgy. Don Manuel 0927 078 4408 / 0917 173 6636 Makati: G/F WC Bldg. 2438 Belarmino St., Bangkal (02) 7387406 / 510 1651 |
Montana
|
1 Year Service Warranty | #668 T. Santiago St. Lingunan, Valenzuela City 0917 517 2796 |
Deli
|
1 Year Limited Parts & Service Warranty | 314 Dasmariñas St., Binondo, Manila 0917 150 6564 |
Dremel
|
6 Months Parts & Service Warranty | Bring to any Bosch Service Center |
Makita Professional / MT Series
|
3.5 Years Limited Warranty – Pro & Industrial 2 Years One-Time Replacement – Batteries/Charger 2 Years Limited Warranty – MT Series, CXT, etc. 1 Year Replacement – Lights & Measuring tools |
Manila: 315 Dasmariñas St., Binondo (02) 243-1159 to 64 |
Dewalt Power Tools
|
3 Year Limited Warranty | Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong (02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127 |
Milwaukee Professional
|
6 Months Parts & Service Warranty | 22 Timog Ave, Diliman, Quezon City (02) 355-7777 |
Kress Elektrowerkzeuge
|
6 Months Parts & Service Warranty | #8 Don Manuel Street, Kaingin Rd., Balintawak, Quezon City 0956 014 6378 |
 Crown |
Lifetime Service Warranty | 254 G. Araneta Ave., Brgy. Masambong, Quezon City (02) 8661 5421 / 8664 8905 |
MPT Tools
|
6 Months Limited Parts & Service Warranty | 357 Rose St., Brgy. 161, Reparo Baesa, Caloocan City 0917 884 2017 |
DCA Professional
|
6 Months Parts Warranty Lifetime Service Warranty |
911 G. Araneta Ave., cor. P. Florentino St., Quezon City (02) 8740 9296 |
Ken Professional
|
6 Months Limited Parts & Service Warranty (Limited – specific conditions apply) |
22 Timog Ave, Diliman, Quezon City (02) 355-7777 |
Dartek
|
1 Year Service Warranty | #8 Don Manuel Street, Kaingin Rd., Balintawak, QC 0956 014 6378 |
Zekoki
|
3 Months Service Warranty | 22 Timog Ave, Diliman, Quezon City (02) 355 7777 |
JC Kawasaki
|
Lifetime Service Warranty | Bring to Authorized Dealer for Warranty & Repair |
Greenfield
|
6 Months Service Warranty | 1424 Coher Center, Quezon Ave., Quezon City Tel: 8709 9041 |
Hoyoma
|
Lifetime Service Warranty | Bring to Authorized Dealer for Warranty & Repair |
Mailtank
|
6 Months Service Warranty | Bring to Authorized Dealer |
Total Tools
|
1 Year Service Warranty | 543 Tomas Mapua St., Sta. Cruz, Manila Landline: 02 242 1346 Cellphone: +63 917 817 5157 |
Ingco Tools
|
6 Months Limited Warranty | #2 D. Arellano St., Bagong Barrio, Caloocan City Tel: 7002 3394 Spare Parts: 0917 625 2286 Messenger: IngcoService5 |
JR Kawasaki
|
3 Months Service Warranty | 420 Del Monte St., Brgy. Sienna, Quezon City 09559 844 403 |
Hokage
|
6 Months Service Warranty | Bring to Authorized Dealer |
Hitronic
|
6 Months Service Warranty | Bring to Authorized Dealer |
Powerhouse
|
Powertools – 6 Months Welding – 3 Months Generators – 1 Month Industrial – 3 Months |
Manila SC: 2712 Jose Abad Santos Ave., Tondo 0966 555 7777 / 0905 034 0301 / 0965 052 7521 Full List Here |
Powerplus
|
1 Year Service Warranty | 2712 Jose Abad Santos Ave., Tondo, Manila 0966 555 7777 / 0905 034 0301 / 0965 052 7521 |
Riland
|
6 Months Service Warranty | Bring to Authorized Dealer |
Rilon
|
6 Months Service Warranty | Bring to Authorized Dealer |
Showfou
|
3 Months Service Warranty | 911 G. Araneta Ave., P. Florentino St., QC (02) 8740 9296 |
Shibaru
|
Lifetime Service Warranty | 911 G. Araneta Ave., P. Florentino St., QC (02) 8740 9296 |
Stanley
|
2 Year Limited Warranty | Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong (02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127 |
Shinsetsu
|
6 Months Service Warranty |
Metro Manila: 9422 Urma Drive, Airport Village, Parañaque City (02) 8838 5551 / 8851 5851 0925 525 7685 / 0919 081 9594 / 0917 708 3819 Cebu: #37 Rafael Espina St., Banilad (32) 238 0630 / 0998 849 8881 Davao: Door 1-2 JNL Bldg., Cabantian (82) 224 5748 / 0932 854 8134 / 0925 803 3843 |
Worx
|
6 Months Parts Warranty | #8 Don Manuel Street, Kaingin Rd., Balintawak, QC 0956 014 6378 |
Wadfow
|
6 Months Service Warranty | 130-A 6th Street, 7th Ave., Grace Park East, Caloocan 0917 625 2286 / 0919 078 0019 / 7002-3394 |
Yamato
|
DC Type: 6 Months Service Warranty AC Type: 3 Months Service Warranty |
Bring to Authorized Dealer for Warranty & Repair |
Information is subject to change without prior notice.
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