Need Help? Send us a support ticket!
Need help with an order, a defective tool, a warranty claim, or billing? Send us a ticket below and our after-sales team will get back to you.
Important Reminders
Include in your message
- Invoice or order number
- Brand, model, and serial number
- Reason and priority level
- HIGHDamaged, defective, or wrong item
- MEDIUMWarranty or repair follow-up
- LOWGeneral questions, invoice copies
Photos or videos? Email support@khmtools.com.ph with your invoice number in the subject.
Customer Policies
After You Submit
What happens next
- You'll see a success message and get a confirmation email (check spam).
- We reply within 1–2 business days. HIGH priority goes first.
- For warranty claims, we coordinate with the brand's service center for you.
No reply after 2 business days? Email support@khmtools.com.ph or call us — your ticket may not have gone through.