Need some questions answered?
Below FAQ are some common concerns of our clients before purchasing our items.
If you have other questions, contact us using the information below.
Contact Information
Store Name: KHM Megatools Corp.
Address: 940 Blumentritt Rd, Sampaloc, Manila, 1008 Metro Manila
Email: sales@khmtools.com.ph | support@khmtools.com.ph
Landline: (02) 7955-5489 / 8984-2041 / 8561-0701
Cellphone: 0917-542 5822 / 0917-529 1966 / 0922 899 3718
Customer Service Hours:
Days: Mondays to Saturdays
Hours: 8:30am-5:30pm UTC +8. Philippine Time (PHT)
Response Time: We aim to reply within 1–2 business days.
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Detail FAQs Guide:
Directions to KHM
Why Buy from KHM
How to Order
How to Spot Fake Tools
Powertool Brand Hierarchy
Price Match Program
Same Day Delivery Process
Warranty & Service Center
Top Reasons to avoid Fake Tools
Policies
Return / Refund Policy
Exchange Policy Reminder
Repair Process Policy
Shipping Policy
Per Order / Made to Order Items Policy
Company Order Process Policy
Terms & Conditions for Company Order
Orders & Shipping
Technical / Random Questions
Questions about Policies
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Contact us!