Privacy Policy

Last Updated: December 3 ,2025

Introduction

This Privacy Policy explains how KHM Megatools Corp. (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit khmtools.com.ph (the “Site”) or interact with our services. We are committed to complying with applicable data protection laws, including the GDPR, CCPA, and other global privacy standards.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last Updated” date.

Information We Collect

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment confirmation details
• Account login credentials
• Customer service messages or inquiries

B. Information Collected Automatically

We collect data automatically using cookies, pixels, and analytics tools:

• IP address
• Browser type and device information
• Pages viewed and products browsed
• Search terms and referral sources
• Site interaction data such as clicks and navigation patterns

C. Information from Third Parties

We may receive additional information from trusted partners such as:

• Payment processors
• Shipping and logistics services
• Marketing and advertising platforms
• Social media integrations
• Service providers supporting our operations

How We Use Your Information

• To process and fulfill orders
• To manage customer accounts and transactions
• To send order updates, confirmations, and service notifications
• To provide customer service and support
• To improve website performance and user experience
• To prevent fraud and secure the Site
• To deliver marketing and promotional content (where legally permitted)
• To comply with legal, regulatory, and operational requirements

Cookies & Tracking Technologies

We use cookies and similar technologies to enable essential site features, analyze performance, personalize content, and support advertising. You may disable cookies through your browser settings, but doing so may affect certain features such as login or checkout.

For full details, please review our Cookie Policy.

Sharing of Personal Information

We may share your information with trusted third parties, including:

• Shopify, our e-commerce platform provider
• Payment gateways
• Shipping and fulfillment partners
• Marketing, analytics, and advertising services
• IT, hosting, and customer support vendors
• Government authorities when required by law

We do not sell personal information or share sensitive personal data without consent.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before submitting any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has shared information with us, please contact us to request deletion.

Security & Data Retention

We use technical and organizational security measures to protect your data, including encryption and restricted access. We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and maintain business records.

Your Rights

You may have the following rights depending on your location:

• Access, correct, or update your personal information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Opt out of marketing communications
• File a complaint with a data protection authority

To exercise these rights, contact us at support@khmtools.com.ph. Verification of identity may be required.

GDPR Notice (EEA Users)

We process your data under lawful bases such as:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interests (not overriding your rights)

Data may be transferred outside the EEA using GDPR-compliant safeguards (Shopify’s data transfer standards).

CCPA Notice (California Residents)

If you are a California resident, you may request to access, delete, or update your personal information. You may also opt out of data sale or sharing—however, we do not sell personal data.

To submit requests, contact support@khmtools.com.ph or call 0917 542 5822.

Do Not Track

Because there is no industry standard for responding to “Do Not Track” signals, we do not modify our data collection practices when such signals are detected.

Contact Information

Store Name: KHM Megatools Corp.

Website: khmtools.com.ph

Address: 940 Blumentritt Rd, Sampaloc, Manila, 1008 Metro Manila, Philippines

Email: support@khmtools.com.ph

Phone: 0917 542 5822

Customer Service Hours: Mon–Sat, 8:30 AM–5:30 PM (PH Time)

Response Time: We aim to respond within 1–2 business days.