Last Updated: October 2, 2026
1. Payment Options
To ensure a smooth and secure shopping experience, we offer the following payment methods:
- BDO Unibank Bank Deposit / Digital Bank Transfer
- Cash on Delivery (COD) for items up to 20 kg within the Metro Manila area
- Cash on Pickup at our physical store
All transactions are processed in Philippine Peso (PHP).
2. Payment Policy
- Full payment is required for orders placed using BDO Unibank Bank Deposit / Bank Transfer before items can be processed and shipped.
- Bank transfer payments must include proof of payment and may require manual verification.
- Cash on Delivery is available only for items up to 20 kg and within Metro Manila.
3. Pricing, VAT & Currency
- All prices displayed on khmtools.com.ph are in Philippine Peso (PHP) and are 12% VAT Inclusive. No VAT is added on top of the displayed product price at checkout.
- Your checkout summary shows the VAT amount already included in your order total.
- Shipping fees are separate from product prices and are shown or confirmed before you pay. Delivery is performed by independent third-party couriers, so shipping fees are courier charges and are not part of our VAT-inclusive product price.
- The price shown on the product page at the time your order is confirmed is the price that applies to that order. Prices may change without prior notice, but a price change does not affect an order that has already been confirmed and paid.
- Discounts and promotions are valid only for the stated duration and cannot be applied retroactively.
4. Shipping Charges
- All deliveries are handled by independent third-party couriers and logistics partners. KHM Megatools Corp. does not provide delivery services itself.
- Metro Manila: Flat rate of ₱250 for orders up to 20 kg.
- Outside Metro Manila: Shipping fees depend on your location, item size and weight, and courier availability. We will contact you with the shipping fee after receiving your order, before any payment for shipping is required.
- See our Shipping Policy for full details.
5. Invoices for Business Purchases
- We issue a VAT sales invoice for every purchase. The invoice covers the products you bought; third-party courier fees are not included in it.
- For company purchases, please provide your registered business name, TIN, and business address when ordering so these appear correctly on your invoice. Invoice details cannot be changed after the invoice has been issued.
- For Purchase Orders and quotations, see our Company Order Process Policy.
6. Secure Transactions
- We use SSL encryption and trusted payment gateways to protect your information.
- Sensitive payment details are not stored on our servers.
- Online payments are processed through PCI-compliant third-party processors.
7. Refunds & Chargebacks
- Refunds are processed in accordance with our Return, Refund & Exchange Policy.
- All refund requests are subject to inspection and approval.
- Fraudulent, invalid, or unjustified chargebacks will be disputed with the payment processor.
- For any billing concerns or disputes, please contact us at support@khmtools.com.ph.
8. Fraud Protection
- We reserve the right to cancel, hold, or review any order suspected of fraudulent activity.
- High-value purchases may require additional identity or payment verification.
- Orders with incomplete, mismatched, or suspicious billing information may be cancelled. If an order is cancelled after payment, the full amount paid will be refunded.
9. Contact Details
KHM Megatools Corp.
Website: khmtools.com.ph
Business Address: 940 Blumentritt Rd, Sampaloc, Manila, 1008 Metro Manila, Philippines
Email: support@khmtools.com.ph
Landline: (02) 7955-5489 | (02) 8984-2041 | (02) 8561-0701
Globe: 0917 542 5822 | 0917 529 1966
Smart: 0922 899 3718
Customer Service Hours: Mon–Sat, 8:30 AM–5:30 PM (Philippine Time, UTC+8)
Response Time: We aim to reply within 1–2 business days.