Last Updated: August 18, 2026
At KHM Megatools Corp., we want every customer to be able to browse, compare, and buy tools on khmtools.com.ph — including customers with disabilities. We believe everyone should have equal access to information, products, and support.
Our Commitment
We work toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our reference standard. We have not completed a formal third-party conformance audit, and we do not claim full conformance. We treat accessibility as ongoing work rather than a finished state.
Where we fall short, we want to know — and we will fix what we can.
What We Are Working Toward
- Clear, consistent navigation across the site
- Meaningful text alternatives for product images and other non-text content
- Keyboard-accessible navigation and forms
- Readable fonts and sufficient colour contrast
- A responsive layout that works on phones, tablets, and desktops
Known Limitations
Parts of our website rely on third-party components — including our theme, apps, embedded videos, and downloadable manufacturer catalogues in PDF format. Some of these may not fully meet accessibility standards, and some are outside our direct control.
Manufacturer PDFs published on our catalogue page are produced by the brands and are not accessibility-remediated by us. If you need information from a catalogue in another format, contact us and we will provide it directly.
If You Have Difficulty Using Our Site
If any part of our website or services is difficult for you to access, please tell us. We will help you complete what you were trying to do, and we will use your report to improve the site.
We can help you by phone, email, or chat — and you are welcome to visit our shop in person.
Email: support@khmtools.com.ph
Landline: (02) 7955-5489 | (02) 8984-2041 | (02) 8561-0701
Globe: 0917 542 5822 | 0917 529 1966
Smart: 0922 899 3718
Viber and Messenger: see our Contact page
Address: 940 Blumentritt Rd, Sampaloc, Manila, 1008 Metro Manila, Philippines
Customer Service Hours: Mon–Sat, 8:30 AM – 5:30 PM (Philippine Time, UTC+8)
Response Time: We aim to respond within 1–2 business days.
Legal Context
KHM Megatools Corp. is a Philippine company. We support the principle of equal access reflected in R.A. 7277 — the Magna Carta for Persons with Disability, as amended by R.A. 9442 and R.A. 10754, and we use WCAG as our technical reference for digital accessibility.
Customers accessing our site from other jurisdictions may be covered by additional accessibility laws. Whatever your location, if you encounter a barrier on our site, please contact us using the details above.
Feedback
Accessibility feedback goes to support@khmtools.com.ph. Please describe the page you were on and what you were trying to do — that helps us reproduce and fix the issue quickly.