Warranty & Repair Service Center

Last updated: October 17, 2026

At KHM Megatools Corp., we stand behind the quality and authenticity of the products we sell. This Warranty Policy explains what is covered, what is not, and how to file a warranty claim. Powered units purchased from our store carry their respective official brand warranties, supported by each brand's authorized service centers.

Warranty Covers Powered Units Only

Brand warranties apply to powered units: corded and cordless power tools, machines, outdoor power equipment, pumps, generators, engines, welding machines, air compressors, and pressure washers, including batteries and chargers where the brand's terms include them.

Hand tools and consumables do not carry a warranty. This includes:

  • Hand tools – wrenches, pliers, screwdrivers, hammers, sockets, tape measures, levels, clamps, hand saws, manual sprayers, manual cutters and benders, and other non-powered tools
  • Consumables and accessories – cutting and grinding discs, saw and jigsaw blades, drill and router bits, sanding discs, welding rods and wire, carbon brushes, grass cutter line, chainsaw chains and bars, filters, nozzles, and other wear items

For brands that make both powered units and hand tools (for example Bosch, Makita, DeWalt, Stanley, Ingco, and Total), the warranty listed below applies to their powered units only.

If any item arrives defective or damaged, that is handled under our Return / Refund & Exchanges Policy, not under warranty. Please contact support@khmtools.com.ph as soon as you receive the item.

Warranty Coverage

  • Powered units purchased from KHM Megatools Corp. include their respective brand warranties (terms vary per brand – see the list below).
  • Warranty covers manufacturing defects, faulty materials, or workmanship issues.
  • If a unit fails under normal use during the warranty period, the brand may repair, replace, or service it based on its terms.
  • KHM Megatools Corp. assists customers in locating and coordinating with the correct service center.

What Is Not Covered

This warranty does not apply to:

  • Hand tools and consumables (see Warranty Covers Powered Units Only)
  • Damage caused by misuse, improper handling, accidents, drops, or water damage
  • Unauthorized repairs, modifications, or tampering
  • Normal wear and tear (e.g., carbon brushes, switches, consumables) unless the brand's terms state it is included
  • Products used outside their intended purpose
  • Items purchased from unauthorized sellers or marketplaces
  • Lost, defaced, or illegible serial numbers

Important Requirement: Proof of Purchase

To claim warranty, your original receipt or sales invoice is REQUIRED.
No receipt means no warranty.

How to File a Warranty Claim

  1. Contact Us – Email support@khmtools.com.ph with your order number, complete name, product details, and a description of the issue.
  2. Provide Evidence – We may request photos or videos to help verify the defect before referral to the service center.
  3. Return or Service Center Visit – Depending on the brand, you may bring the item to an authorized service center or ship it to the designated location.
  4. Evaluation & Resolution – Once inspected, your item will be repaired, replaced, or processed under the brand's official warranty terms.

Warranty Period

  • The warranty period begins on the date of purchase or delivery.
  • Replacement items follow the remainder of the original warranty period.
  • Warranty periods vary per brand (listed below).

Legal Rights

This warranty is provided in addition to applicable consumer rights under Philippine law. It does not limit your protection under the Consumer Act of the Philippines.

Customer Support / Follow-ups

For tracking or follow-up of warranty repairs, please contact support@khmtools.com.ph.

Official Brand Warranty List & Authorized Service Centers

We will help direct you to the correct service center for your brand. Please present your receipt. Brands are listed alphabetically – press Ctrl+F (or use Find in Page on mobile) to search.

Brand & Warranty Authorized Service Center
2B Tools Logo2B6 Months Service Warranty Bring to your Authorized Dealer where you purchased
Adelino LogoAdelino2 Year Service Warranty #8 Don Manuel St., Kaingin Rd., Balintawak, Quezon City
0956 014 6378
AGP Tools LogoAGP6 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Agristar LogoAgristar3 Months Service Warranty 9422 Urma Drive, Airport Village, Brgy. Vitalez, Parañaque City
Tel: (02) 8838-5551 / 8851-5851
Mobile: 0925 525 7685 / 0919 081 9594 / 0917 708 3819
Telefax: (02) 8838-5551
AR Blue Clean LogoAR Blue Clean3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Armada Machineries LogoArmada3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Aviva Milan LogoAviva3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Best & Strong Machineries LogoBest & Strong3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Best Champion3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Blue Point LogoBlue Point3 Months Service Warranty Bring to your Authorized Dealer where you purchased

Bosch Professional
1 Year Parts & Service Warranty
Binondo: 1054 Reina Regente cor. Recto Ave., Manila
(02) 247 4380 / 247 4850 / 244 73 4041-47

Quezon City: Unit A, 20 D. Tuazon, Brgy. Don Manuel
0927 078 4408 / 0917 173 6636

Makati: G/F WC Bldg., 2438 Belarmino St., Bangkal
(02) 7387406 / 510 1651
Bosun Abrasives LogoBosun3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Bravus LogoBravus3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Briggs & Stratton Machineries LogoBriggs & Stratton3 Months Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Brolly Agricultural Machineries LogoBrolly3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Champion LogoChampion3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Chin3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Copko Machinery LogoCOPKO3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Crown Professional LogoCrownLifetime Service Warranty 254 G. Araneta Ave., Brgy. Masambong, Quezon City
(02) 8661 5421 / 8664 8905
Cyclone3 Months Service Warranty Bring to your Authorized Dealer where you purchased
DAB Pumps LogoDAB1 Year Service Warranty Bring to your Authorized Dealer where you purchased
Daichi Industrial LogoDaichi3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Daiden Welding Solutions LogoDaiden3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Dartek Tools UK LogoDartek1 Year Service Warranty #8 Don Manuel St., Kaingin Rd., Balintawak, Quezon City
0956 014 6378
Dayuan LogoDayuan3 Months Service Warranty Bring to your Authorized Dealer where you purchased
DCA LogoDCA Professional6 Months Parts Warranty
Lifetime Service Warranty
911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
DCK Tools LogoDCK6 Months Service Warranty Bring to your Authorized Dealer where you purchased
Deli Tools Philippines LogoDeli1 Year Limited Parts & Service Warranty 314 Dasmariñas St., Binondo, Manila
0917 150 6564
dewalt logoDeWalt Power Tools3 Year Limited Warranty Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong
(02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127
Dong Cheng LogoDong Cheng6 Months Service Warranty Bring to your Authorized Dealer where you purchased
DZA LogoDZA3 Months Service Warranty Bring to your Authorized Dealer where you purchased
EF Power3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Evergush Taiwan LogoEvergush3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Fighter LogoFighter3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Fuji Motor3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Fuji Star3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Golden Horse Machinery LogoGolden Horse3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Greenfield Tools | Built for Professionals LogoGreenfield6 Months Service Warranty 1424 Coher Center, Quezon Ave., Quezon City
(02) 8709 9041
Greenlee LogoGreenlee3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Grundfos Pumps LogoGrundfos1 Year Service Warranty Bring to your Authorized Dealer where you purchased
Hailea LogoHailea3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Hard Gear Machineries LogoHard Gear3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Haru LogoHaru3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Hitachi LogoHitachi / Hikoki6 Months Parts & Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Hitronic Welding Machines LogoHitronic6 Months Service Warranty Bring to your Authorized Dealer where you purchased
Hokage Quality & Affordable Tools LogoHokage6 Months Service Warranty Bring to your Authorized Dealer where you purchased
Honda LogoHonda3 Months Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Hoover3 Months Service Warranty Bring to your Authorized Dealer where you purchased
HoyomaLifetime Service Warranty Bring to your Authorized Dealer where you purchased
Ingco LogoIngco Tools6 Months Limited Warranty #2 D. Arellano St., Bagong Barrio, Caloocan City
(02) 7002 3394
Spare Parts: 0917 625 2286
Messenger: IngcoService5
Jackson3 Months Service Warranty Bring to your Authorized Dealer where you purchased
JC Kawasaki Power Tools LogoJC KawasakiLifetime Service Warranty Bring to your Authorized Dealer where you purchased
JR Kawasaki Professional Tools (JRK) LogoJR Kawasaki / JRK3 Months Service Warranty 420 Del Monte St., Brgy. Sienna, Quezon City
0955 984 4403
Kaaz3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Kawasaki3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Ken Professional Power tools LogoKen Professional6 Months Limited Parts & Service Warranty
Specific conditions apply
22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Keyang Korea Machineries LogoKeyang3 Months Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
KeyGree LogoKeyGree3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Kleener LogoKleener3 Months Service Warranty 9422 Urma Drive, Airport Village, Brgy. Vitalez, Parañaque City
Tel: (02) 8838-5551 / 8851-5851
Mobile: 0925 525 7685 / 0919 081 9594 / 0917 708 3819
Telefax: (02) 8838-5551
Kobewel LogoKobewel3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Kranzle High Pressure Cleaning Equipment LogoKranzle3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Kress Elektrowerkzeuge Tools Philippines LogoKress Elektrowerkzeuge6 Months Parts & Service Warranty #8 Don Manuel St., Kaingin Rd., Balintawak, Quezon City
0956 014 6378
KTEC LogoKTEC3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Kyowa3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Lincoln Electric3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Linkrich3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Lotus Tools LogoLotus Tools6 Months Limited Parts & Service Warranty Bring to any Lotus Authorized Service Center

Nearest Lotus Service Technician:
Manila – Temoteo Leynes, 0999 170 9870

Nearest Lotus Service Center to our shop:
#1882 E. Rodriguez Sr. Ave., Cubao, Quezon City
0928 780 5624 / 0966 263 1986
M-Kawasaki3 Months Service Warranty Bring to your Authorized Dealer where you purchased
M.AQUA3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Mailtank6 Months Service Warranty Bring to your Authorized Dealer where you purchased
Makita LogoMakita Professional / MT Series3.5 Years Limited Warranty – Pro & Industrial
2 Years One-Time Replacement – Batteries & Chargers
2 Years Limited Warranty – MT Series, CXT, etc.
1 Year Replacement – Lights & Measuring Tools
315 Dasmariñas St., Binondo, Manila
(02) 243-1159 to 64
MaktecLifetime Service Warranty 315 Dasmariñas St., Binondo, Manila
(02) 243-1159 to 64
Maxsell LogoMaxsell2 Years / 1 Year / 6 Months – Power tools, depending on model (see Maxsell warranty page)
1 Year – Air compressors
6 Months – Cordless, garden, pressure washers, vacuum cleaners
9422 Urma Drive, Airport Village, Brgy. Vitalez, Parañaque City
Tel: (02) 8838-5551 / 8851-5851
Mobile: 0925 525 7685 / 0919 081 9594 / 0917 708 3819
Telefax: (02) 8838-5551
Maxtools LogoMaxTools3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Mega Tools Professional LogoMega Tools3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Meiho3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Miller3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Milwaukee LogoMilwaukee Professional6 Months Parts & Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Montana1 Year Service Warranty #668 T. Santiago St., Lingunan, Valenzuela City
0917 517 2796
Motor Star3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Motoyama3 Months Service Warranty Bring to your Authorized Dealer where you purchased
MPT - Most Professional Tools LogoMPT Tools6 Months Limited Parts & Service Warranty 357 Rose St., Brgy. 161, Reparo Baesa, Caloocan City
0917 884 2017
MTD Lawn Mower LogoMTD3 Months Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Murray LogoMurray3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
OAV Taiwan Equipment LogoOAV3 Months Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Powergen3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Powerhouse Tools LogoPowerhouse1 Year – Power tools, electric lighting
6 Months – Welding machines, generators, industrial machinery, electric motors, pumps, electrical & solar-powered units
Manila SC: 2712 Jose Abad Santos Ave., Tondo, Manila
0966 555 7777 / 0905 034 0301 / 0965 052 7521
Full service center list
Powerman3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Powermax3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Powerplus1 Year Service Warranty 2712 Jose Abad Santos Ave., Tondo, Manila
0966 555 7777 / 0905 034 0301 / 0965 052 7521
Powerstar3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Redmax3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Regicocraft3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Rexon3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Ridgid LogoRidgid3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Riland Industrial Welding Machines LogoRiland6 Months Service Warranty Don Sergio Osmeña Ave., Reclamation Area, Cebu City, 6000 Cebu
Riland Service Center: 0917 631 7465
Rilon Welding Solutions LogoRilon6 Months Service Warranty Bring to your Authorized Dealer where you purchased
Robin3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Saer Elettropompe LogoSaer3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Sakae Fuji3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Shibaru Machineries Japan LogoShibaruLifetime Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Shimge Pumps Philippines LogoShimge3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Shinsetsu LogoShinsetsu6 Months Service Warranty Metro Manila: 9422 Urma Drive, Airport Village, Brgy. Vitalez, Parañaque City
(02) 8838 5551 / 8851 5851
0925 525 7685 / 0919 081 9594 / 0917 708 3819

Cebu: #37 Rafael Espina St., Banilad
(032) 238 0630 / 0998 849 8881

Davao: Door 1-2 JNL Bldg., Cabantian
(082) 224 5748 / 0932 854 8134 / 0925 803 3843
Showfou LogoShowfou3 Months Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Speroni Pump LogoSperoni1 Year Service Warranty Bring to your Authorized Dealer where you purchased
Stanley LogoStanley (power tools)2 Year Limited Warranty Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong
(02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127
Stihl LogoStihl6 Months Service Warranty Bring to your Authorized Dealer where you purchased
Taifu LogoTaifu3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Total Tools Philippines LogoTotal Tools1 Year Service Warranty 543 Tomas Mapua St., Sta. Cruz, Manila
Landline: (02) 242 1346
Mobile: 0917 817 5157
Tsurumi Pump LogoTsurumi Pump3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Tyler Welding Solutions LogoTyler3 Months Service Warranty Bring to your Authorized Dealer where you purchased
UT3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Verona3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Vespa Air Compressors LogoVespa3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Victor3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Wadfow LogoWadfow6 Months Service Warranty 130-A 6th St., 7th Ave., Grace Park East, Caloocan City
0917 625 2286 / 0919 078 0019 / (02) 7002-3394
Wespro LogoWespro3 Months Service Warranty Goldson Veda / Wesprime
9th Ave., Caloocan City
0954 471 3289
Wilo Pump LogoWilo3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Worx Tools LogoWorx6 Months Parts Warranty #8 Don Manuel St., Kaingin Rd., Balintawak, Quezon City
0956 014 6378
Yamamoto3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Yamata3 Months Service Warranty Bring to your Authorized Dealer where you purchased
Yamato LogoYamato6 Months Service Warranty 911 G. Araneta Ave. cor. P. Florentino St., Quezon City
(02) 8740 9296
Yohino Machineries LogoYohino3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Zacchi Italy Machineries LogoZacchi3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777
Zekoki LogoZekoki3 Months Service Warranty 22 Timog Ave., Diliman, Quezon City
(02) 355-7777

Information is subject to change without prior notice.